• +1-866-654-7008
Menu

Terms of Sale

Applicability of Terms and Conditions
The following terms and conditions govern the direct sale of products by Lexibook America,Inc. or the entity named on the packing slip ("Lexibook") to customers in the United States of America ("Customers"). By using this web site and/or accepting delivery of products ordered from LEXIBOOK via this website, Customer agrees to be bound by and accepts these terms and conditions. THESE TERMS AND CONDITIONS SHALL APPLY TO ANY SALE DIRECTLY FROM LEXIBOOK TO CUSTOMER. Products described on this web site are only available to residents of the United States of America when ordered through this website from a location and Internet Service Provider (ISP) within the United States of America AND for shipment to an address within the United States.
LEXIBOOK reserves the right to change these terms and conditions without prior written notice at any time, at its sole discretion; the most current version will always be posted on this site and will govern current purchases. These terms and conditions may not be supplemented, modified or altered by the use of any other documents(s). Any attempt to alter, supplement, modify or amend these terms and conditions will be null and void unless agreed to in writing by LEXIBOOK.

1. Internal Use
Customer agrees and represents that it is buying products from LEXIBOOK for its own internal use and not for resale. LEXIBOOK is not responsible nor has liability for any change in configuration, including the addition of hardware and/or software that, Customer may decide to add, remove, or use in concert with products in order to fit a particular purpose or use. Customer shall be responsible for any costs associated with modification or product use. LEXIBOOK is not responsible for modifications that do not meet Customer expectations.


2. Payment Terms; Orders; Quotations
Payment methods accepted by LEXIBOOK are shown in the shopping cart on this site. Payment by credit card shall be subject to authorization from Customer's credit card issuer and such authorization must be received by LEXIBOOK prior to order acceptance, unless some other pre-arranged method of payment has been accepted by LEXIBOOK.
Orders are not binding on LEXIBOOK unless accepted by LEXIBOOK.
Acceptance of an order occurs when product ships. Acknowledgment of receipt of an order does not constitute acceptance of the order by LEXIBOOK. Product ordered may become unavailable due to product or parts shortages, discontinuance of product, or other reasons. In such event, LEXIBOOK will promptly notify Customer via email.
Any quotation provided by LEXIBOOK will be valid for the duration stated in the quotation. If no duration is stated, such quotation is valid for 48 hours from date of quotation.

3. Prices; Shipping and Handling Charges; Taxes; Interest
Prices and configurations shown on product pages, customization pages, in the shopping cart, or other locations on the website are subject to change without prior notice at any time before acceptance of Customer's order. LEXIBOOK is not liable for typographical errors or omissions and mistakes on quotations or prices posted on this website.
Prices shown for all laptops, tablets, accessories and all other electronic devices do not include charges for shipping and handling, applicable state sales/use taxes, or state recycle fees. Customer is solely responsible for applicable shipping and handling charges, state sales/use taxes and state recycle fees.
Unless Customer provides LEXIBOOK with a valid government or nonprofit tax exemption certificate, sales taxes will be charged for orders shipped to all states in which LEXIBOOK is obligated to collect and report such sales. These states shall include any state which charges sales or use tax to its residents, businesses, or other entity required to pay sales tax.

4. Limited warranty
Our products are warranted against defective materials or workmanship from the date of original purchase:
-15 days for tablets and accessories for tablets
- 6 months for any other product

Proof of purchase is required. The exclusive remedy for this warranty is that Lexibook will, at its option, provide repair or replacement components for this product. Lexibook reserves the right to discontinue or change fabrics, parts, models or products, or to make substitutions. To make a claim under this warranty, contact Lexibook US Consumer Services

5. Warranty limitations

This warranty does not include damages which arise from negligence, misuse or use not in accordance with the product instruction. The use of non-Lexibook America, Inc. accessories is not approved by Lexibook. Their use automatically voids the Lexibook warranty.

6. Limitation of damages
The warranty and remedies as set forth above are exclusive and in lieu of all others, oral or written, express or implied. In no event will Lexibook be liable for any damages, including incidental or consequential damages, arising out of the use or inability to use this product.

7. Limitations of warranties and other warranty terms and state laws
Any implied warranties, including implied warranties of merchantability and fitness for a particular purpose, shall be limited to the duration and terms of the express written warranty. Some states do not allow limitations on how long an implied warranty lasts or
the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. Lexibook does not authorize any person to
create for it any other warranty, obligation, or liability in connection with this product.
Warranty information can also be found in the User Guide includes in each Lexibook product.

8. Shipment and Availability
LEXIBOOK can only ship to Customer addresses in the 50 United States and the District of Columbia.
LEXIBOOK cannot ship outside of the United States, or to Post Office Boxes, APO or FPO addresses.
LEXIBOOK may deliver products in installments. Any delivery or shipment date provided is a good faith estimate. Customer acknowledges that product availability may be limited, and particular products may not be available for immediate delivery. LEXIBOOK will not be liable for any loss, damage or expense related to any delay in shipment or delivery.

9. Return Policies

Consumers who need to return a direct purchase from Lexibook America, Inc., may return any unused, resalable product to us for a full refund of the purchase price minus a 10% restocking fee. Shipping charges are not refundable. If you are returning a product that was incorrectly shipped by us, all shipping charges for that product will be refunded and the restocking fee will not apply.
Returns require a "Return Authorization Number".
Lexibook America, Inc. will only accept returns that have been issued a "Return Authorization Number" from our Consumer Service Department.
To request a Return Authorization Number, contact Lexibook US Consumer Service and provide the following information:

  • Order number from purchase
  • Date of purchase
  • Product number and/or name
  • Reason for return

Lexibook America, Inc. will only receive returns that have a valid "Return Authorization Number" plainly visible on the outside of the package. All other returns will be refused. ALL returns are subject to inspection and final approval by Leixbook America, Inc. Upon product inspection, a credit for the original purchase price may be issued less a 10% restocking fee.
The returned product must be received back in our warehouse within 15 days from date of purchase. Any Shipping charges are not refundable. Customer assumes risk of lost or damaged product while in transit to Lexibook. This policy does not include items purchased from retailers, which have to be returned directly to the retailer.

10. Accessories
Prior to purchase, Customer is responsible for contacting Lexibook Customer Service (or consulting information on this web site) to determine the compatibility of specific accessories with Lexibook or non-Lexibook branded products. If Customer purchases an accessory from LEXIBOOK and determines that the accessory is not compatible with another product, in conflict with the compatibility charts on this website, within fifteen (15) days after Customer receives the accessory, the accessory may be returned to LEXIBOOK to the extent permitted under LEXIBOOK Return Policies above.

11. Service and Support
Information on support services, contact information for support services and warranty coverage may be found above. Customer may be charged a fee for repair or diagnosis of issues not covered by the applicable warranty as specified. For further information, contact Lexibook US Consumer Service.

12. No Assignment
Customer may not assign its rights or obligations under these terms and conditions without the express written consent of LEXIBOOK.

13. Severability
If any of these terms and conditions are held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining terms and conditions shall not in any way be affected or impaired thereby.

14. Entire Agreement
These terms of sale constitute the entire and sole agreement between LEXIBOOK and Customer and supersedes all prior agreements, representations, warranties and understandings with respect to the subject matter of these terms.

15. This web site is provided by:
Lexibook America, Inc.
Document updated on January, 1st, 2016.